At ParkOps, the guest experience is our primary goal.
With 100% client-retention in parking management and services,
we’ve brought our 5-star services to car dealerships and the automotive hospitality industry.
WHAT YOU CAN EXPECT
You can count on our staff to deliver an unparalleled commitment to your property, your guests, and your bottom line.
With a combination of highly skilled talent, innovative technology, and superior quality assurance, our porter services are designed to drive sales. We’re here to maximize your compensation, exceed your customer retention, reduce your overhead costs, and most importantly, give you peace of mind.
When you contract your service department porters to ParkOps, you’re joining the growing number of car dealerships that are optimizing their guest experience. Our seamless integration into your business will allow you to reduce your overall costs, boost your CSI score, and drive more revenue.
We've built the ultimate porter service tool and it shows in our results. It's the level of employee engagement that truly drives our success. We understand the value of excellent customer service and consider ourselves an extension of your business. Our professional porter service is dedicated to providing our clients with the expertise required to efficiently manage all porter assets and services.
What Makes ParkOps Different?
We manage this organization and lead our team in a way that is consistent with our Company Values.
ParkOps constantly strives to provide the highest quality of outsourced management and staffing services available to the customer service industry.
Our clients expect that by partnering with our firm, they will experience a level of professionalism not currently available from our competition.
Transparency
We communicate openly, transparently, and fully with our clients, customers, employees, and investors. We set clear goals and measurable objective and report our performance in attaining them. We openly communicate problems and the actions we take to resolve them.
Integrity
We hold ourselves to the highest standards of business and professional ethics. We are honest and truthful. Our actions are consistent with our values.
Professionalism
Our focus is on our client’s well-being. We exceed industry standards in dealing with our clients, their customers, employees, and investors. We perform what seem like ordinary tasks in extraordinary ways. We do the extra things that make a difference.
Accountability
We accept full responsibility for our actions and our work. If we do something in error or identify a problem facing our client, we accept responsibility and resolve the problem proactively.
Personal Growth
We continually learn and grow, as a company and individually. We create opportunities for those who work with us.
2006
Daniel Bell launches parking services following his graduation from Georgia Tech.
2008
Daniel invested to continue to grow the brand with experience from large parking operators and a leading industry technology firm.
2009
As the company began to ramp up, the Employee Portal was developed and the company was officially rebranded to ParkOps. Company expanded from 15 to 65 employees.
2011
ParkOps launched in the Philadelphia market.
2012
ParkOps expands nationally after securing an Angel Investment from Private Investors.